Nintendo’s Indie World delights with multiple games launching

Nintendo livestreamed one of its Indie World Showcase presentations to Twitch and YouTube this morning. This comes as fans continue to harbor anxiety about the future of the Nintendo Switch’s lineup. So far, the publisher has only revealed Pikmin 3 Deluxe for the fall, and that game is due out October 30. But while Nintendo […]

Amazon now offers third-party solutions for contact center AI

Amazon today announced the launch of AWS Contact Center Intelligence (CCI) solutions, a combination of services that enables customers to integrate contact centers with AI through partners in the AWS Partner Network. Amazon says that CCI, which has solutions for things like self-service, live call analytics, and agent assist, is designed to make it easier […]

AWS announces AWS Contact Center Intelligence solutions

What was announced? We’re announcing the availability of AWS Contact Center Intelligence (CCI) solutions, a combination of services that empowers customers to easily integrate AI into contact centers, made available through AWS Partner Network (APN) partners. AWS CCI has solutions for self-service, live-call analytics & agent assist, and post-call analytics, making it possible for customers […]

How Nexon is expanding its PC online games to mobile

Nexon is a lucky online-only video game company with five major franchises that have generated billions of dollars in revenues over the years. That’s the payback from being the first company to launch a free-to-play online game — the Kingdom of the Wilds, released on the PC in 1996. And by the end of this […]

Kotlin 1.4 now available with quality and performance improvements

JetBrains has released the latest version of Kotlin. For Kotlin 1.4, the team focused on quality and performance of the language and its tooling. This release includes over 60 performance fixes. One performance enhancement is that files open much faster and content is highlighted faster. According to the team, content will appear highlighted 1.5 to […]

Study flaws might be obscuring the role of personality in human-robot interactions

During the pandemic, robots are becoming an important way to deliver health care. But there remains a lack of understanding about the role personality plays in interactions between these robots and patients. That’s according to a new meta-analysis from researchers at the University of Michigan, who found “several gaps worthy of attention” in over a […]

Up-for-sale British grocer Asda targets online expansion

By James Davey LONDON (Reuters) – Asda, the British supermarket arm of the world’s biggest retailer Walmart, said it would expand weekly delivery capacity to one million slots next year to meet the demand for online grocery shopping spurred by the COVID-19 crisis. Walmart, whose attempt to sell Asda to UK rival Sainsbury’s for 7.3 […]